Send Your Resume

Name
email
phone
Openings
attach
Browse
message

Current Openings

Retails sales position

Requirements

  • Proven work experience as a Retail Sales Representative, Sales Associate or similar role
  • Understanding of the retail sales process
  • Familiarity with consumer behavior principles
  • Knowledge of inventory stocking procedures
  • Basic math skills
  • Track record of achieving sales quotas
  • Excellent communication skills, capable of building trusting relationships
  • Ability to perform in fast-paced environments
  • High school degree
  • BSc in Marketing or related field is a plus

Responsibilities 

  • Greet and direct customers
  • Provide accurate information (e.g. product features, pricing and after-sales services)
  • Answer customers’ questions about specific products/services
  • Conduct price and feature comparisons to facilitate purchasing
  • Cross-sell products
  • Ensure racks are fully stocked
  • Manage returns of merchandise
  • Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
  • Inform customers about discounts and special offers
  • Provide customer feedback to the Store Manager
  • Stay up-to-date with new products/services

Retail Sales Representative responsibilities include

  • Greeting and directing customers
  • Providing accurate information
  • Answering customers’ questions about specific products/services

Account Assistant position

Duties and responsibilities of the job include:

  • Working with spreadsheets, sales and purchase ledgers and journals.
  • Preparing statutory accounts.
  • Calculating and checking to make sure payments, amounts and records are correct.
  • Sorting out the incoming and outgoing daily post and answering any queries.
  • Managing petty cash transactions.
  • Controlling credit and chasing debt.
  • Reconciling finance accounts and direct debits.

Help Desk Technician Support Position

We are looking for a competent Help desk technician to provide fast and useful technical assistance in computer systems. You will answer queries on basic technical issues and offer advice to solve them.
An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers.

The goal is to create value for clients that will help preserve the company’s reputation and business.

Responsibilities

Serve as the first point of contact for customers seeking technical assistance over the phone or email
Perform remote troubleshooting through diagnostic techniques and pertinent questions
Determine the best solution based on the issue and details provided by customers
Walk the customer through the problem-solving process
Direct unresolved issues to the next level of support personnel
Provide accurate information on IT products or services
Record events and problems and their resolution in logs
Follow-up and update customer status and information
Pass on any feedback or suggestions by customers to the appropriate internal team
Identify and suggest possible improvements in procedures

Requirements

Proven experience as a help desk technician or other customer support role
Tech savvy with working knowledge of office automation products, databases, and remote control
Good understanding of computer systems, mobile devices, and other tech products
Ability to diagnose and resolve basic technical issues
Proficiency in English
Excellent communication skills
Customer-oriented and cool-tempered
BSc/BA in IT, Computer Science or relevant field

 

Enterprise Sales Position

The Enterprise Sales Executive position is primarily responsible for revenue generation through strategic alliances with customers. The Enterprise Sales Executive will identify opportunities to increase sales and profitability, and has responsibilities directly related to making sales to include: meeting with customers at the customer’s site, communicating with customers via phone, email, and teleconference, providing subject matter expertise regarding technical issues; advising customers on suitability of products and solutions based on their technical needs, preparing proposals, presentations, pricing and contracts, developing strategic plans related to the customer and the proposed solution. This position requires an in‐depth knowledge of IP based solution (both CPE and hosted) as well as managed, IT and Broadband solutions. The position also requires knowledge of legacy switched services, tariffs, and pricing. Must have the ability to research and develop customer solutions with ETISALCOM personnel; including Product Managers, Engineering staff and service delivery personnel. The Enterprise Sales Executive assumes the role of customer liaison and project lead through the solution development, implementation and life cycle management of the product/service developed to meet the business customers’ evolving needs.

Responsibilities

  • Assist with marketing strategy and sales support.
  • Maintain ongoing customer relationships with travel to our serving areas as required.
  • Continually evaluate business processes and recommend improvements.
  • Participate in revenue budget forecasting and ongoing budget variance reporting.

Knowledge, Skills, and Abilities

  • Must be knowledgeable in evolving telecommunications terminology and technology.
  • Knowledgeable of ASTAC’s tariffed and deregulated service offerings.
  • Working knowledge of the oil industry’s (exploration, production and support services) telecommunications needs.
  • Must be knowledgeable about ASTAC capabilities within the limitations of budget and workforce skills to fairly represent what we can offer.
  • Must have current knowledge of competitors’ products and service offerings.
  • Must have exceptional communications skills (both verbal and written) and a strong drive to help customers with creative solutions.
  • Proven success in the development and presentation of sales proposals, strategic services solutions and success in closing complex technical sales.
  • Strong listening and analytical skills are required to determine customer needs and requests.
  • Strong presentation skills are required, both in person and via teleconference or videoconference.
  • Ability to make sound decisions with the information at hand, with the end goal of customer satisfaction and positive revenue generation.
  • Project lead and management experience.
  • Well organized, with attention to detail. ·History of success in consultative, network or system solution selling to large business customers.
  • Excellent organizational skills allowing to manage multiple projects simultaneously.
  • Valid Driver’s License.

Education and Experience Required

  • Bachelor degree in Marketing, Business or related field. (Relevant business sales experience may be substituted) · 5+ years of experience in sales, marketing, product development or related experience.
  • Strong background of revenue growth in related position within the industry.
  • Thorough understanding of computer electronics and networking. Computer and Networking Technology Certificate required or willingness to obtain through continued education.

Wholesale sales representatives Position

Wholesale sales representatives sell merchandise to businesses and other organizations. Their duties include educating customers about products, negotiating prices, and preparing sales contracts.

Wholesale sales representatives usually work full-time, though hours are irregular. Business calls and meetings usually take place during regular business hours, but preparation and paperwork may be completed anytime. Most sales reps have a measure of control over their own schedules. This career involves quite a bit of travel and can be very stressful, as income is often dependent upon sales performance.

Working at Etisalcom means

  • Driving innovation
  • Accepting responsibility
  • Demonstrate willingness
  • Having fun
  • Being team-oriented and sharing in the company’s success.